Offering chronic care to your patients is a great way to improve their overall health and wellbeing. However, there are a few things you should keep in mind before you decide to offer this service. We will discuss five of the most important things to consider when offering chronic care to your patients.
1. Know Who You’re Offering Chronic Care To
First, you should know who you want to offer chronic care services. The first group of patients that need to be considered for this service is at least two chronic conditions (those lasting three months or more), such as diabetes and hypertension. While many people take their medications as prescribed, many patients forget to pick up their prescriptions promptly, and sometimes, they don’t even know when their next appointment is due. By offering a service that takes care of all these small tasks, you can help improve patient outcomes without increasing your workload.
2. Ensure Your Staff Has the Right Skills and Training
Offering chronic care to your patients will rely heavily on the services of your staff. While this service is not as time-intensive as some other specialties, you should ensure that all staff members have the right skills and training to provide good chronic care. This includes educating them on offering patient education, such as handling medication refills and adherence issues. You should also provide them with tools that can help them improve their overall workflow.
3. Establish Medical Billing Service and Payment Strategies
You should also establish billing and payment strategies and assess the needs of both you and your patients. This will help you create the most beneficial service possible. If you want to offer chronic care management services in your medical practice, make sure that insurance companies adequately reimburse them. A great way to do this is by outsourcing them to an experienced provider.
4. Outsource Medical Billing to an Experienced Provider
Medical billing services and chronic care are extremely challenging fields that require a lot of knowledge, training, and experience. While many practices hire in-house medical professionals to offer these services, outsourcing them to an experienced provider can be more efficient. You can outsource medical billing or both of these services depending on your specific needs and goals.
5. Make Sure You Have Adequate Resources and Infrastructure in Place
Offering chronic care to your patients is a great way to provide high-quality healthcare services. However, before you offer these services, you should ensure that your practice has everything in place. This includes the proper facilities as well as adequate resources and infrastructure. For example, if you plan on seeing your patients at their homes or in a community setting, you will need to make sure they are comfortable in that specific environment. You should also train your staff to offer care services in these challenging environments. By doing so, you can ensure that both your patients and staff members feel welcomed and supported.
Offering chronic care to your patients is a great way to ensure that they can live healthier and more productive lives. However, before you offer these services, you should ensure that your practice has everything in place, including adequate resources, infrastructure, and protocols.