The billing department at your medical practice may be performing efficiently, but this is an area that can always be further improved. If you are a physician who is interested in improving your revenue process, a good place to begin is in medical billing. Medical billing may be a top priority, but you are still encountering more problems than you would like. How can you correct these costly mistakes? First, it is important that you have the right management software and a team that can help your staff use it efficiently.
This is where J3 Revenue Cycle Management comes in. We don’t just sell you software – we show your staff how to use it and correctly input data, ensuring your practice gets paid faster. How can you prevent common mistakes? Let’s start by identifying what these mistakes are, and then we will provide a solution.
Incorrect or Missing Patient Information
How often does your staff input a patient’s information incorrectly? This common mistake happens at every medical facility. When the patient’s information is not correct, no matter how minor the mistake, the patient’s insurance provider will likely deny the claim. The same applies to missing information. If your staff neglects to include critical information in the claim, such as the date of the patient’s injury, this can lead to claim denial.
This is a simple mistake, so there is a simple solution to resolving it. The first is to make sure that your staff reviews all information before submitting it. With so many other tasks on their plate, this extra step will decrease work productivity in your medical office. The second option is to implement management software that automatically inputs the patient’s correct information. Reliable software will ensure data is entered correctly the first time, which can help prevent delayed payments.
Just like missing information, when the necessary documents are not included to pay claims, the insurance company will likely deny the claim. This can be a huge time-waster, as your staff must now locate the correct documents and resubmit the claim, beginning the entire process again. To avoid this common mishap, it is important that your staff be thoroughly trained on which documents to include before submitting each claim. From there, they must review all documents before it is sent to the insurance company. This is another example that efficiency begins with a well-trained team.
It may seem as if coding errors are an unavoidable part of running a medical facility, as they happen so frequently. They may be common, but coding errors take up a lot of valuable time to correct. It does not happen that there are multiple ways for such errors to occur, such as unintentionally overbilling and underbilling. The best way to avoid this is to use reliable software that adheres to all coding requirements. By incorporating a software solution, billing time gets reduced, and errors are significantly eliminated.
With higher deductible health plans, more patients must cover all or a large portion of their medical bills. As a result, this had led to medical practices not getting paid on time, or in full. As most physicians know, untimely payments can impact the efficiency of the revenue cycle. How can this be improved? We recommend that you give your patients an estimate of the total cost before rather than after their service.
Contact J3 Revenue Cycle Management
These tips can help you improve your medical billing, and your practice runs more efficiently by ensuring bills are paid accurately. Equally, if not more important to this, it will ensure that your patients receive the best possible care. Let J3 Revenue Cycle Management help improve the billing process. Unlike other companies that just provide software, we also provide training on how to correctly use it and proper data input. Contact us or call (833) 974-2699 to learn more about our services.