Chronic care management is probably the most underutilized segment of the medical community. As you can imagine, Medicare patients need more guidance, they need more support, they need more interaction. We monitor our patients, we monitor the practice's patients every month. We touch base with them. We make sure that they're living a great lifestyle, that they're not depressed, that they're taking the medication that they need, that they need refills on the medication we've had examples of people who had gone to the hospital and the provider did not know they were in the hospital.
And we were able to connect them and make sure that that everything there was a plan in place for for ongoing care. We've had patients that have run out of medication that was vital to their health, and we were able to get a contact with the pharmacy and make sure that it was done. There's numerous times that just that one phone call that we make monthly, the timing was perfect and we were able to help our patients out.
There was actually one time where our staff a call and the patient was actually on the floor and just falling down. They were able to get to the phone. They had a family member there. We connected them with 911 and everything was taken care of. They were able to go to the emergency room. We contacted their provider, let them know what had happened, and everybody's plan was in place to make sure that the care was given correctly.
Contact Information
(954) 637-1986
2699 Stirling Road Suite 306-B Hollywood, FL 33312
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